You guys were amazing. Honestly, it means a great deal to me as a professional to cross paths with a supplier who stands behind their product AND offered help. Made in America means something still.
You took time out of your busy days to address my request and find a solution to my issue.
You're the BEST!!
The quick turnaround was a very unexpected event that I am grateful for.
I’m truly amazed by the service and speed of repair on my recliner parts. This company blew me away!!!
I wanted to say a heart-felt thank you to you and your company for helping me get my favorite chair fixed. I sincerely appreciate your help.
I am very grateful for the exceptional customer service, helpful attitude and prompt responses in my experience with Ultra-Mek. They even modified a part to make it work for me!
Thanks, Ultra-Mek. You're awesome!
My husband broke the mechanism on his favorite BarcaLounger chair. We discovered that Ultra-Mek, Inc. manufactured the reclining mechanism for his chair. We called Tiffany, at customer service, and she said they could not only fix the chair but also at no expense to us. We took the chair mechanism in for repair and it was completed within a week, Great job and great turn around. Thanks to everyone for their efforts. Job well done.
I have had a difficult time finding a company that could provide a control box to repair my BarcaLounger power chair. I finally found Ultra-Mek, Inc. on the internet and called the customer service telephone number. Tiffany answered my call and proved to be an exceptional customer service representative. She took quick action to ensure she could provide the correct part. Tiffany had the part shipped to me in a timely manner and I was able to install the part easily. My power chair now works perfectly. Thank you Tiffany (and Ultra-Mek) for allowing me to continue to enjoy use of my loved power chair!
My mechanism broke on a ten year old BarcaLounger. I shipped the broken one to Ultra-Mek, and had a replacement within a week. Awesome experience.
Ultra-Mek, Inc. is founded on top-notch engineering and outstanding customer service. This drives us each day to create the best experience in the furniture component industry.
We strive to create each customer's personalized mechanism according to their reclining comfort need. We provide solutions for any furniture component request and make detailed customizations to each mechanism.
Contact us to start your customized mechanism.
We are committed to creating long-lasting relationships with our customers. We'd love for you to not just be a visitor but to come back and see us often!